Shipping policy

Shipping Policy
Last Updated: [Saturday ]
Thank you for shopping with [Cartjoy]. We are committed to delivering your order quickly and efficiently. Please review our shipping policy below.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, sales events, or holidays, processing times may be slightly longer.
Shipping Methods
We partner with trusted courier services to deliver your orders safely and on time.
Available shipping methods may include:
Standard Shipping
Express Shipping (where available)
Shipping options and estimated delivery times will be displayed during checkout.
Delivery Timeframes
Estimated delivery times:
Metro Cities: 2–5 business days
Other Cities and Towns: 4–8 business days
Remote Areas: 5–12 business days
Please note that delivery times are estimates and may vary depending on your location and courier service availability.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and order value.
We may offer free shipping on eligible orders above a specified amount.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can use the tracking number provided to monitor the status of your shipment.
If you do not receive tracking information within a reasonable time, please contact us at [samujhr96@gmail.com].
Delivery Issues and Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
Weather conditions
Natural disasters
Public holidays
Transportation disruptions
Courier service issues
Incorrect or incomplete shipping addresses
[Cartjoy] is not responsible for delays caused by circumstances beyond our reasonable control.
If your package appears lost or significantly delayed, please contact us and we will work with the courier to investigate the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided:
Delivery delays may occur.
Additional shipping charges may apply for reshipment.
We may be unable to recover packages delivered to an incorrect address.
International Shipping
[Choose one option]
Option A – Domestic Shipping Only
Currently, we only ship within India and do not offer international shipping at this time.
Option B – International Shipping Available
We ship to select international destinations.
Please note:
Delivery times vary by destination country.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by local authorities.
International shipping charges will be calculated at checkout where applicable.
Damaged Packages
If your order arrives damaged:
Take clear photos of the package and product.
Email us at [samujhr96@gmail.com] with your order number and supporting photos.
We will review the issue and assist you with an appropriate resolution.
If you have any questions regarding shipping, please contact us:
Store Name: [Cartjoy]
Email: [samujhr96@gmail.com]